Privacy Policy

WHAT DO WE DO WITH YOUR INFORMATION

When you purchase something from our store, as part of the transaction process, we collect the personal information you give us such as your name, address and email address.
When you browse our webstore, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information about your browser.

 

CONSENT

How do you get my consent?
When you provide us with personal information during the completion of a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no as the updated GDPR regulation outlines.

 

DISCLOSURE

We may disclose your personal information if we are requested to as required by law under GDPR.

 

WORDPRESS

Our store is hosted on wordpress. These provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through wordpress data storage, databases and the general wordpress application. They store your data on a secure cloud server behind a firewall.

We use a direct payment gateway, stripe is set up to complete your purchase, and only then Stripe stores your credit card data. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After the transaction your information is deleted.

For more insight, you may also want to read Stripes Terms of Service (https://stripe.com/ie/privacy)

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

COOKIES

Our Site uses cookies to enhance the customer experience. Customers web browser places cookies for record-keeping purposes and sometimes to track information about them. Customers may opt out and choose to set their browser to refuse cookies; the site may not function properly.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to register a complaint, or simply want more information contact our Privacy & Data Compliance Officer at  sales@eskoanutrition.com